Arrival and registration 

Welcome and Introductions 

Diversifying your NDIS business and exploring the opportunities in Aged Care 

This presentation will guide NDIS providers through the process of diversifying into the Aged Care sector, highlighting key opportunities and strategic approaches for expansion. Attendees will learn how to leverage their existing capabilities and expertise to enter the Aged Care market effectively. The session will cover market trends, regulatory requirements, and funding mechanisms relevant to Aged Care, as well as practical steps for adapting business models to meet the needs of an older demographic. By exploring case studies and best practices, providers will gain insights into how to successfully integrate Aged Care services, enhance their offerings, and achieve growth while continuing to deliver high-quality care.​

Staff, Quality, and Safeguarding: Navigating Transitions Between Aged Care and NDIS
 

This topic explores the interplay of staff roles, quality standards, and safeguarding protocols across the Aged Care and NDIS sectors, highlighting both the similarities and differences. 
In both sectors, staff are guided by a commitment to person-centred care, regulatory compliance, and safeguarding vulnerable individuals, but there are key distinctions in service models, funding mechanisms, and care requirements. 

Aged care typically addresses the holistic, long-term needs of elderly individuals, while NDIS focuses on empowering people with disabilities to live independently through personalized services.
The transition of staff between these sectors requires careful attention to cross-training, skill adaptation, and an understanding of the regulatory and operational differences. 

Staff need to adjust to participant-directed funding models in NDIS, compared to the more centralized approach in aged care, and be equipped to handle different complexities in care. 

This presentation will also address strategies for effectively transitioning and utilizing staff across both sectors, ensuring that quality standards and safeguarding measures remain intact while meeting the distinct needs of aged care recipients and NDIS participants.

Morning Tea 

The new provider registration model - Registration and Registration renewal (Home Services) and Auditing process 

In this  presentation, we will explore the newly introduced provider registration model for Home Services. The session will provide a detailed overview of the processes involved in both initial registration and renewal, highlighting key changes and requirements under the new model.

Attendees will learn about the steps to complete registration, maintain compliance, and navigate the renewal process effectively.

Additionally, the presentation will cover the auditing process, including preparation tips, common compliance issues, and best practices for ensuring successful audits.

This session is designed to help Home Services providers understand and adapt to the new registration framework, ensuring ongoing adherence to regulatory standards and operational excellence.

Key elements of the new Support at Home Program including Provider payment arrangements and single assessment systems, home care pricing caps 

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This presentation will provide an in-depth overview of the upcoming Support at Home Program, focusing on crucial elements that impact providers in the Aged Care sector. Attendees will gain insights into the new provider payment arrangements, including changes to payment systems and how they will affect cash flow and service delivery.

The presentation  will also cover the single assessment system, streamlining client assessments for better care coordination.

Additionally, it will explore the introduction of home care pricing caps, their implications on service offerings, and strategies for maintaining quality care while operating within the capped pricing model.

This presentation is designed to help providers understand and prepare for these critical changes, ensuring a smooth transition into the new program.​

Home Care Packages Program Challenges  (HCPP) with Funding and Subsidies and Aged Care Capital Assistance Program (ACCAP) Thin markets, multiple streams 

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This presentation will address the complex challenges faced by providers within the Home Care Packages Program (HCPP), focusing on funding limitations, fluctuating subsidies, and navigating thin markets.

It will also explore the Aged Care Capital Assistance Program (ACCAP), providing insights into how providers can leverage capital support to sustain and grow their services.

Attendees will learn how to manage the complexities of multiple funding streams, tackle regional thin markets, and optimize financial strategies to ensure quality care delivery.

The session will offer practical solutions for overcoming these hurdles while maintaining long-term sustainability in the Aged Care sector.​

Panel and Audience Q  & A 

Lunch 

Beyond Billable Hours: Building Capability and Expertise in Aged Care Services
This session will delve into the intricacies of expanding into Aged Care, emphasizing that it’s more than just adding chargeable hours. It requires growing your business’s capability, developing sector-specific expertise, and adhering to a dedicated set of standards and regulatory obligations.

Learn how to effectively transition your operations to meet the responsibilities of a different customer base, and master the art of navigating both private and government tenders for long-term business success.

Aged Care Reporting including reporting requirements, financial and operational monitoring, Reporting portals 

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This presentation will provide a comprehensive overview of the reporting requirements for Aged Care providers, focusing on financial and operational monitoring.

Attendees will gain insights into the various reporting obligations mandated by regulatory bodies, including what needs to be reported, how to accurately capture and present data, and the frequency of reports.

The session will also cover the use of reporting portals, demonstrating how to effectively navigate these platforms for submitting reports and accessing performance data.

Learn best practices for maintaining compliance, ensuring transparency, and utilizing reporting tools to enhance operational efficiency and support continuous improvement in your Aged Care services.​

Break 

Mastering Tender Submissions: A Guide to Winning Private and Government Contracts in Aged Care and Home Care

This presentation will equip you with the essential skills and knowledge to successfully navigate and submit tenders for both private and government-funded Aged Care and Home Care services.

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Learn the step-by-step process of preparing competitive proposals, meeting regulatory requirements, and positioning your business to secure lucrative contracts that drive growth and sustainability in the sector.

Panel and Audience Q & A  

Networking and depart